If you do not wish to renew your subscription, you can cancel at any time up to 24 hours before the renewal date.Ģ. How do I cancel an existing Archicad or BIMcloud subscription? Go to the Subscription overview page and click Buy new subscriptions. For more information, read our Terms of Service. Likewise, monthly subscriptions are renewed on a monthly basis and can be canceled anytime, not later than 24 before the subscription renewal date. The yearly subscription option is a one-year contract which can be canceled or renewed at the end of every year. Subscription termination occurs at the end of the current service period. Subscription cancellation requests can be made any time, with no penalty fees. Thanks in advance, any other information I can send to help troubeshot this issue I'm more than happy to send.Not at all. I can log in trought the following link: but I'm redirected to the graphisoft store website.

I also tried using CMD (with administrator privileges) using the following comands: The problem doesnt seems to be in my computer as I also can't login in my celphone and friends computer. I've run scans with windows defender, malwarebytes, adwcleaner and Microsoft Safety Scanner. I only have Malwarebytes and AdwCleaner instaled on my computer, both free versions without active scans and disabled while trying to log in. I have firewall and windows defender turned off.

Tried to log in in my cellphone and also tried to log-in in a friends computer on her own network. I use Opera, but already tried log in in Chrome and Edge (tried with private tabs as well). I get a 'Whoops, something went wrong' message.

I can sign in on the foruns, I can sign in to the Archicad Store, but i can't sign in on Archicad ID. I've received the welcome to Archicad email and tried to follow the steps to sign in and download the software. I've recently purchased an Archicad Licence (Brazil, Archicad SOLO CAU, 12 months).

My graphisoft